Dear Travelers,
To bring you the best-possible Genshin Impact experience and fix some known issues, the developers will soon perform version update maintenance, during which the servers will be down. While the update maintenance is in progress, Travelers will be unable to log in to the game. Please take note of the update time and schedule your game time accordingly to avoid losing your progress. We hope Travelers will bear with us during the disruption. 

〓Update Time〓
2020/10/22 07:00 – 2020/10/22 11:00 (UTC+8)
(Precise times are subject to change. Players may also experience disruption outside of this period.)

〓How to Update Game〓
PC: After update maintenance is finished, re-open the launcher and click Update. After downloading the game resources, restart the game and update the game resources to continue playing.
iOS/Android/PS4: After update maintenance is finished, restart the game and update the game resources to continue playing.
(We recommend you connect to Wi-Fi when updating the game.)

〓Compensation〓
Primogems ×240
(We will give a compensation of 60 Primogems for each hour the servers are down. If servers go back online sooner than scheduled, we will still give out the full compensation above.)

〓Eligibility〓
All Travelers at Adventure Rank 5 or above as of 2020/10/22 07:00.
Our developers will distribute compensation to Travelers via in-game mail within 5 hours after the update maintenance is finished. Please go online to receive your mail before 2020/10/25 11:00. The mail will expire after 30 days, so don’t forget to claim the attached compensation in time.
(UTC+8)