FAQ regarding Genshin Impact Closed Beta Test


Dear Travelers, 

We know you surely have many questions about Genshin Impact Closed Beta Test. So, please check the following frequently asked questions to see if they are in it. 


Q1: What's the schedule of next Genshin Impact Closed Beta Test?

The next closed beta test of Genshin Impact will take place in Q1 2020. Paimon will send a notification to the designated email address of invited testers to further communicate a more detailed schedule and arrangements.


Q2: Who can participate in Genshin Impact Closed Beta Test?

Everyone is welcome to opt-in! We may invite different groups of players from all platforms depending on what part of the development process the test is focusing on.


Q3: Is there any way I can check whether I've signed up properly?

Once you have completed and submitted the survey, there will be a confirmation message. If you have signed up successfully, you'll see a message saying you’ve already completed the survey. You may need to do this using a different browser and/or device.


Q4: Do I need to sign up again if I have done it before? 

Each phase of testing has a different purpose and need. We would invite the suitable players to participate in the Closed Beta Test. Therefore, the survey has been updated on Jan 14. To help us make a great game you love, please let us know more about you by completing the latest survey on the official website.  


Q5: How many Closed Beta Tests can I participate in? Do I have to sign-up each time?

Depending on our development process, we will be deciding the exact amount of test phases needed later down the line. Once you have signed up, you will be enrolled in our candidate pool. We will invite the most suitable players depending on the requirements of each test.


Q6. How many players do you plan to invite to the Closed Beta in Q1 2020?

The number of players we invite will be largely based on our testing needs. 


Q7: Will miHoYo use the personal data I provided in the survey?

We will use the contact details you submitted to communicate the information related to Genshin Impact. If you are invited to participate in the Close Beta, we will also inform you via the contact details you submitted. miHoYo adheres strictly to the terms of our Privacy Policy when it comes to handling private information provided by our users. You can check our Privacy Policy here for more details.


Q8: On which platforms will I be able to play Genshin Impact during this Closed Beta Test? 

PC, iOS and Android versions will be available this time.


Q9: Can I share my Closed Beta Test account with others?

It is strictly prohibited to share, buy or sell your account. Distributing the Closed Beta Test account (or any other related) information may result in the termination of your account. Please do not trust any third party or individual claiming that they are able to provide close beta test accounts. We also encourage you to keep your private data safe to prevent your account from being stolen.


Q10: Can I get a Closed Beta Test access from anywhere else?

In addition to the sign-up survey on the official website, Travelers may have a chance to get a Closed Beta Test access by participating in the events on the official Facebook fan page, and official Forum. Don't forget to follow us!


Q11: Does Genshin Impact require an internet connection?

Yes. Genshin Impact requires a consistent internet connection to play.


Q12: What's Genshin Impact monetization mode?

Genshin Impact will be a Free to Play game for sure, but we haven't finalized the details on monetization yet since we are mostly focusing on optimizing the gameplay experience at the current stage.


Q13: How will I know whether I am invited to participate in the Closed Beta Test?

If you are invited to participate in the Closed Beta Test, you will receive an invitation via the contacts you submitted when you signed up. Please pay attention to your emails and keep your personal information safe.


Q14: Is there anywhere I could go to learn more about this game?

Of course, Travelers! Follow us on Facebook, Twitter, YouTube, and Instagram to get up to speed on Genshin Impact!

Official Website: https://genshin.mihoyo.com/en

Facebook: https://www.facebook.com/Genshinimpact/

Twitter: https://twitter.com/GenshinImpact

YouTube: https://www.youtube.com/channel/UCiS882YPwZt1NfaM0gR0D9Q

Instagram: https://www.instagram.com/genshinimpact/

Official Forum: https://forums.mihoyo.com/genshin/


If you have more questions, you are more than welcome to discuss with the community in the newly launched forum or tell us via the customer service email: genshin_cs@mihoyo.com. 


Let's gear up, Travelers!